Privacy Policy
Last Updated: November 6, 2024
 
At Posh and Balanced ("we," "us," "our"), we are committed to protecting your personal information and respecting your privacy. Please read this Privacy Policy carefully before using the poshandbalanced.com Website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and interact with our website (www.poshandbalanced.com, the "Site") and any related services (collectively, the "Services"). 

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated policies will be posted on the Site, and we will amend the “Last Updated” date at the top. Please check back periodically to stay informed of any changes.

What Information We Collect
The types of information we collect depend on how you interact with our Services. Generally, we collect:
Direct Information: This includes information you provide directly to us, such as your name, address, email, and phone number, for purposes like processing orders, creating accounts, and responding to inquiries.

Payment Information: Our payment processors collect information such as bank account details, credit or debit card information, and billing addresses to process payments and fulfill your orders. This information enables us to provide you with the products or services you request under our contractual obligations.

Cookies and Usage Data: We gather data such as IP addresses, device types, browsing activity, and Site interaction details through cookies, pixels, web beacons, and other tracking technologies. This helps us enhance the Site, personalize your experience, and analyze usage patterns.

Third-Party Information: We receive information from third-party services we partner with, like Shopify for order processing, payment, and analytics. Additionally, when you visit our Site, open or click on our emails, or interact with our Services or advertisements, certain data may be automatically collected through tracking tools used by these partners. Please note, any information we obtain from third parties is treated in accordance with this Privacy Policy. However, we are not responsible for the accuracy of data provided by third parties or for their independent privacy practices. We recommend reviewing their privacy policies to understand how they handle your data. 

How We Use Your Information
We use your information for purposes such as:
Provide Services: Process orders, create and maintain accounts, ship products, manage returns, and fulfill other contractual obligations.

Marketing and Advertising: Send promotional materials, personalize your Site experience, and display relevant ads.
Direct Marketing: We may use your contact details to send you offers, promotions, or other marketing information. You can opt out of marketing communications at any time by contacting us.

Security and Fraud Prevention: Protect against fraudulent, illegal, or harmful activities. It’s your responsibility to protect your login credentials.
Customer Support: Respond to your questions, requests, and provide support for your account and orders.

Cookies and Tracking Technologies
Similar to many other websites, we use cookies on our Site to personalize your experience, run analytics, and support our store functions with Shopify. You can control cookie use through your browser settings, but please note that disabling cookies may impact functionality. For detailed information about the specific cookies we use to support our store with Shopify, please refer to https://www.shopify.com/legal/cookies. 
Do Not Track: We do not support Do Not Track (DNT) signals. You can enable or disable this setting in your browser preferences.

How We Share Your Information
In certain situations, we may share your personal information with third parties for legitimate business purposes, as outlined in this Privacy Policy. These situations include:
Service Providers: We may share your information with vendors or third parties that provide services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
Business and Marketing Partners: We may share information with partners like Shopify, who use it per their privacy policies. We use Shopify’s ad services, including Shopify Audiences, to personalize the advertisements you see on third-party websites. To restrict the use of your personal information for these services by Shopify merchants, visit https://privacy.shopify.com/en.

Consent-Based Sharing: If you request, direct, or consent, we may share information with third parties, including sharing information for product shipping, connecting with social media widgets, or using login integrations.
Affiliates: We may share information within our corporate group or with affiliates as part of our business operations.
Legal and Transactional Purposes: In cases of business transactions, such as mergers or bankruptcy, or to meet legal obligations (e.g., in response to subpoenas, search warrants), we may disclose your information to comply with laws, enforce terms of service, and protect our rights or the rights of others.
User-Generated Content

Our Services may allow you to submit content, such as product reviews or comments, which will be publicly accessible. By posting any content, you grant us a non-exclusive, royalty-free license to use, reproduce, and publish it in connection with the Services.
Please note that user-generated content is public, meaning anyone can view or access it. We are not responsible for the privacy, security, or any third-party use or misuse of the information you choose to make publicly available. You are responsible for ensuring that any content shared does not include confidential or proprietary information and complies with applicable laws.

International Users
Your data may be transferred to, stored, and processed in countries other than your own. By using our Services, you consent to this transfer. All data processing activities undertaken by us take place in United States.

Third-Party Websites and Links
Our Site may include links to websites or platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, please review their privacy and security policies, as well as their terms and conditions. We are not responsible for the privacy, security, accuracy, or reliability of content on third-party sites. Information shared on public or semi-public venues, including social media, may also be viewable by others and is subject to third-party use. Our inclusion of links does not imply endorsement of the content or owners/operators, except as explicitly disclosed.

Children’s Privacy
Our Services are intended for a general audience and not for children. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us to request deletion of that information.
As of the effective date of this Privacy Policy, we do not knowingly "share" or "sell" personal information of individuals under 18 years of age, as defined by applicable law.
Retention of Information

We hold onto your information only as long as needed to support the purposes described in this policy or as required by law. This may include information needed for managing accounts, completing transactions, resolving any issues, and ensuring agreements are upheld.

Your Rights and Choices
Your rights regarding your personal information may vary based on your location. While you may be entitled to some or all of the rights listed below, please note that these rights may only apply in specific circumstances, and in certain cases, we may be unable to fulfill your request as allowed by law.
Right to Access: You may request access to the information we hold about you.
Right to Correct: You may ask us to correct any inaccurate or incomplete information.
Right to Delete: You may request that we delete certain information we hold about you.
Right to Opt-Out of Sale or Sharing for Targeted Advertising: You may opt out of data sharing for targeted advertising purposes by contacting us.
Right to Restrict Processing: You may request that we restrict processing your data under certain circumstances.
Right to Withdraw Consent: Where we rely on consent for data processing, you may withdraw this consent.
Managing Communication Preferences: You can opt out of receiving promotional emails by clicking “unsubscribe” or contacting us directly.

We will not treat you differently for exercising any of these rights. You may exercise these rights on our Site or by contacting us at contact@poshandbalanced.com. To respond appropriately to your request, we may need to verify your identity by collecting certain information, such as your email address or account details. In line with applicable laws, you may also designate an authorized agent for requests, provided proof of authorization. We will respond to your request promptly, as required by law.

Prohibited Uses
By using this Site, you agree not to:
Impersonate any person or entity or misrepresent your affiliation.
Engage in activities that harm or restrict others' use of the Site.
Attempt unauthorized access or use of restricted Site areas.
Use the Site for unlawful purposes, including transmitting viruses or malicious code.
Copy or distribute Site content without permission.
Intellectual Property
All content on this Site, including but not limited to text, images, designs, and logos, is the property of Posh and Balanced or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited. If you believe any content infringes your intellectual property, please contact us.
Security of Your Information
We use commercially reasonable efforts to safeguard your information. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee “perfect security.”
Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us:
Posh and Balanced
Email: contact@poshandbalanced.com


By using our Site, you agree to this Privacy Policy and the terms governing your data.